Mortgage Adviser

Type, Location: Full-time, Permanent, Loughborough, Hybrid

Salary Range: Competitive + Benefits  

Company Background

For over 150 years Loughborough Building Society has been helping people buy their homes and save for their future and is proud to have remained an independent, mutual provider of mortgages and savings.

What are we looking for?

We are looking for a skilled and customer focused Mortgage Adviser to join our team. In this role you will provide tailored mortgage advice to our customers, guiding them through the process of securing their mortgage and ensuring they receive an exceptional service. You will be responsible for assessing customer needs, presenting suitable mortgage products and maintaining compliance with all relevant regulations. The successful candidate will combine technical expertise with strong interpersonal skills to uphold the trusted reputation of The Loughborough Building Society, whilst having the ability to work efficiently under pressure.

About the role

As a mortgage adviser, you will be the face of The Loughborough Building Society for our customers, helping them navigate the mortgage process with clarity and confidence, you’ll provide expert advice on our products, tailoring solutions to meet individual needs, you’ll also play a vital role in growing our business through proactive relationship-building and delivering an exceptional service that reflects our values.

Full job description for the role can be found here.

Behaviours

At The Loughborough we recognise that how we behave directly impacts our members’ experience. We want people with a positive approach to our expected behaviours:

• Focus on Member – Exceeding the expectations of our internal and external customers.
• Focus on Society – Knowing where we want to be, what success looks like and exceeding expectations. Taking personal responsibility for achieving excellent business results.
• Focus on Teamworking – Working together continuously and promoting co-operation to achieve our business objectives.
• Focus on Improvement – Continuously strive for innovative and better ways to deliver our business.
• Focus of Self – Meet future challenges by building knowledge and experience and acting as a role model for personal development.

What you’ll love about us

• Equal opportunities employer.
• Flexible working – a great work / life balance with our flexible working scheme and Hybrid working patterns.
• Rest and relaxation – confirm holiday entitlement plus bank holidays
• Health benefits – Bupa, Help@Hand, Mental Health First Aiders, company sick pay scheme.
• Life Assurance – 4x salary death in service benefit.
• Employee pension scheme through Aviva with 7% company contributions, increasing to 12% with 5 years complete service.

How to apply

Send us your CV and tell us why this is the job for you to [email protected]