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Mortgage Sales Support Assistant

Mortgage Sales Support Assistant

Full-time (36.25 hours), Permanent – Head Office, Loughborough.

Company Background

For over 150 years Loughborough Building Society has been helping people buy their homes and save for their future and is proud to have remained an independent, mutual provider of mortgages and savings.

What are we looking for?

The Loughborough is an exciting place to work and we’re looking for a conscientious and proactive individual to join our Mortgage Sales Support Team. 

About the role

Ideally applicants will have experience of working within financial services sector. Experience of working in a telephone-based environment would be an advantage but is not essential. However, you must be self-motivated, and sales focused with an eye for detail and the ability to work accurately while using your initiative.

You’ll need good time management and organisational skills together with the ability to prioritise tasks and ensure deadlines are met. Have an enquiring mind-set, be diligent and methodical in your approach and able to produce high quality and accurate work.  Strong communication skills – both written and verbal are essential. 


You must be passionate about providing excellent service and demonstrating our core values, personable, trustworthy and progressive in everything you do.

What you’ll love about us

  • Equal opportunities employer.
  • Flexible working – a great work / life balance with our flexible working scheme and Hybrid working patterns.
  • Rest and relaxation – 25 days holiday plus bank holidays
  • Health benefits – Bupa, Help@Hand, Mental Health First Aiders, company sick pay scheme.
  • Life Assurance – 4x salary death in service benefit.
  • Employee pension scheme through Aviva with 7% company contributions, increasing to 12% with 5 years complete service.

How to apply

Send us your CV and tell us why this is the job for you to [email protected]

Closing date for applications is 28th June 2024.

See job description below for full details of the role and experience required.

Mortgage Sales Support Assistant