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Home > Support Centre > Mortgages support
First Time Buyers decorating new home

Tariff of Mortgage Charges

View our Mortgage Tariff Charges here (Mortgage Fees)

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Mortgage FAQs

Your mortgage questions answered

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Confirmation of Payee

Information on Confirmation of Payee (CoP) the name checking service for UK based payments, how it works and how it benefits our members

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Mortgage Charter – Concerns about meeting your Mortgage costs

Advice and support for those who are concerned about paying their mortgage

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Builder tiling roof of new house

Planning to build your own home

Help and advice for those planning on building their own home

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Young couple eating pizza in new home

First Time Buyer FAQ’s

Your First Time Buyer questions answered

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Joint Borrower Sole Proprietor – Buy for Uni FAQ’s

Your Buy for Uni questions answered

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Family Buy to Let FAQ’s

Your Family Buy to Let questions answered

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Father And Adult Son Take A Break With Pizza On Moving dAY

Family Deposit FAQ’s

Your Family Assist questions answered

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Family With Adult Children Relaxing On Sofa At Home Together

Joint Borrower Sole Proprietor FAQ’s

Your Joint Borrower Sole Proprietor questions answered

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Self Employed Mortgages Support Guide

View our support guide for Self Employed Mortgages here

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Existing Borrower FAQ’s

Your Existing Borrower questions answered

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Row of houses

Buy to Let FAQ’s

Your Buy to Let questions answered

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Borrowing into Retirement FAQ’s

Your Borrowing into Retirement questions answered

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Young couple eating pizza in new home

Guide to buying your first home

View our First Time Buyer guide here

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Mortgage Terms and Conditions

View our Mortgage Terms and Conditions here

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Guide to moving your mortgage

View our guide to Moving your Mortgage here

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Mortgages for the Armed Forces

Our commitment to the Armed Forces Covenant

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