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Help Managing Your Finances

Advice on how to manage your finances

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Bereavement Support

Supporting you through bereavement. We hope this guide answers any questions you might have.

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Proving Business Identity

View our Proving Business Identity document here

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Proving your Identity

View our Proving your Identity document here

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Tariff of Savings Charges

View our Savings Tariff Charges here

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Current and Previous Savings Interest Rates

View our current and previous savings interest rates here

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Existing Borrower FAQ’s

Your Existing Borrower questions answered

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Buy to Let FAQ’s

Your Buy to Let questions answered

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Borrowing into Retirement FAQ’s

Your Borrowing into Retirement questions answered

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Guide to buying your first home

View our First Time Buyer guide here

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Guide to Moving Home

View our guide to moving home here

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Mortgage Terms and Conditions

View our Mortgage Terms and Conditions here

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Tariff of Mortgage Charges

View our Mortgage Tariff Charges here

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Corporate Info

Including AGM Voting Totals, Annual Accounts, Financial Statements,, The Internal Audit Charter and Society Rules

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Your privacy and data

Information on your privacy and data

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Spotting a scam

Advice on how to spot fraudulent activity.

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Protecting yourself from Fraud

Advice on how to protect yourself from fraud.

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How to report fraud

Advice on how to report fraudulent activity

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Power of Attorney

Make sure your loved one’s financial affairs are being looked after.

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Money & Mental Wellbeing

Advice and support for those struggling financially with poor mental health

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