Hi Society Bulletin Autumn 2024
The Autumn 2024 edition of our Hi Society member bulletin.
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Confirmation of Payee
Information on Confirmation of Payee (CoP) the name checking service for UK based payments, how it works and how it benefits our members
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Loughborough Building Society celebrates commitment to Real Living Wage
The Loughborough is delighted to announce that it has been accredited as a Living Wage Employer.
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Be the saver you aspire to be
Here are some practical tips to help you make the most of your savings and boost your financial growth.
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How to get started on your savings journey
Here is some information and support to help you get started on your savings journey.
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Authorised Push Payment (APP) Fraud
Information on the new regulations for Authorised Push Payment (APP) fraud that launched in October 2024
Learn moreHow to protect yourself from APP fraud
Criminals are experts at impersonating people, organisations, and the police. They spend hours researching you for their scams, hoping you’ll let your guard down for just a moment. Stop and think. It could protect you and your money. Before making a payment, follow advice from https://www.takefive-stopfraud.org.uk/ STOP: Take a moment to stop and think before […]
Learn moreWill there be any changes to my account?
Implementing these new rules may result in some changes to our processes and we might ask you extra questions about a payment. This is to help keep you safe. In addition, we’ll be updating the Savings Terms and Conditions that apply to your account to reflect these new rules. You will receive notification of the […]
Learn moreHow to make an APP fraud claim
If you think you’ve fallen victim to an APP fraud please contact us immediately. Who do I contact? You can call us on 01509 631960 or pop into one of our branches. What happens when I’ve submitted my claim? The Society will investigate your APP fraud claim and let you know the outcome as quickly […]
Learn moreExclusions from reimbursement
There are some circumstances where the rules do not apply and you will not be eligible to claim reimbursement. These include:
Learn moreReimbursement Rules
From 7 October 2024 if you are victim to an APP Fraud then you may be eligible to claim a refund.
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Loughborough Building Society enhances lending in retirement proposition with increased income assessment
View the news article here.
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