Loughborough Building Society has strengthened its commitment to providing great customer service to its members by partnering with Smart Money People, the UK’s dedicated financial services review site, to help ensure that our members are receiving the best possible outcomes when first buying a home, switching your mortgage, remortgaging  or saving for the future with us.

We strive to provide products and services that best suit our member’s needs, to deliver the best customer experience and to ensure that the information that we present is clear and supports our members to help make informed decisions.

If you’ve recently visited a branch or contacted us, we’d love to hear about your experience, you may be asked if you’d be happy to leave us a review when receiving information through the post from us.

You can leave us a review on Smart Money People’s website (see link below), where you’ll find a dedicated page for The Loughborough Building Society.

Your feedback will be invaluable to us in making your Society even better for you, and that we’re providing an excellent experience to you, our members.