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Support Centre

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Family Deposit FAQ’s

Your Family Assist questions answered

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Joint Borrower Sole Proprietor FAQ’s

Your Joint Borrower Sole Proprietor questions answered

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Self Employed Mortgages Support Guide

View our support guide for Self Employed Mortgages here

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Useful Savings Documents

View our useful savings documents including change of name, change of address and lost passbook forms here

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Help Managing Your Finances

Advice on how to manage your finances

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Bereavement Support

Supporting you through bereavement. We hope this guide answers any questions you might have.

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Proving Business Identity

View our Proving Business Identity document here

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Proving your Identity

View our Proving your Identity document here

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Tariff of Savings Charges

View our Savings Tariff Charges here

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Current and Previous Savings Rates

View our current and previous saving rates here

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Existing Borrower FAQ’s

Your Existing Borrower questions answered

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Buy to Let FAQ’s

Your Buy to Let questions answered

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Borrowing into Retirement FAQ’s

Your Borrowing into Retirement questions answered

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Buy for Uni FAQ’s

Your Buy for Uni questions answered

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Guide to buying your first home

View our First Time Buyer guide here

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Guide to Moving Home

View our guide to moving home here

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Mortgage Terms and Conditions

View our Mortgage Terms and Conditions here

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Tariff of Mortgage Charges

View our Mortgage Tariff Charges here

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